Refund/Exchange Is applicable with in 10 days of delivery
Goods returned to shearling leather as a result of the wrong supply, faulty or damaged, unwanted will only be considered for acceptance based on the following requirement:
We accept goods within 10 days after which the customer must have received the order.
Buyer must make sure that returned goods must be in resalable condition, unused with all original packaging intact and the price tag attached with the original invoice. When returning the product, it will not be accepted if it is not contained in its box as been used as the shipping box. We do not provide return shipping services(Shipping Charges would be paid by the customer)
After the recipient of the goods, refund/exchnage are processed within 10 days and will be given in the original form of payment or Product. Note that the charges incurred for shipping will not be refunded.
Their are three types of refunds available:
1) Full Refund
Please note in every refund full,half,partial the freight charges would not be returned. All Quick strike (QS), limited edition and brand collaboration products cannot be returned or exchanged. Exclusions to this term are at the sole discretion of shearling leather. Online return policies are limited to items ordered online on our website. Items of the same product returned in quantities of three or beyond will not be accepted and as such, will not be considered for the refund.
Cancellation of order due to mind change/other reason:
- If the product is canceled after 24 hours, then 25% will be subtracted from the buyer’s paid amount as a stock adjustment fee .
- If the product is canceled after three days after verification, then 35% will be subtracted from the buyer’s paid amount
- If the product is shipped or the tracking information is updated the product can not be cancelled.